Refund policy

 

Due to the perishable nature of our beverages, we do not accept returns or offer refunds on delivered products.

However, if:

• Your order arrives damaged,
• You receive the wrong product, or
• Your order is incomplete,

please email us at hello@eprise.life within 48 hours of delivery with your order number and clear photos of the issue. We will review your request and arrange a replacement or refund where applicable.

If your order has not yet been shipped, please contact us as soon as possible. While we cannot guarantee cancellations after an order is placed, we'll do our best to accommodate your request if it has not entered processing.